Business Information
Ruxicat is an e-commerce store specializing in selling cat products. We provide services to customers worldwide, with products shipped from third-party suppliers. Business details:
Business registration number: [Enter here]
Customer service email: [Enter here]
Shipping Times and Deliveries
Estimated shipping times vary depending on the country and geographical location of the customer. Standard delivery times range between 7 to 30 business days, depending on the customer’s location and product availability. We are not responsible for delays caused by external factors such as customs, weather conditions, or logistical issues.
Product Warranty
We are committed to providing high-quality products. If you receive a defective product or one that was damaged during shipping, please contact our customer service within 14 days of receipt. We will assist with a replacement or refund. Please include photos of the damage.
Return Policy
Customers may return products within 14 days of receiving them, provided the item has not been used and is in its original packaging. Refunds will be issued after we receive and inspect the returned product. Return shipping costs are the responsibility of the customer.
Payment and Taxes
Prices listed on the site do not include any import duties or taxes that may be imposed by the customer’s country. It is the customer’s responsibility to comply with local tax laws and pay any duties or taxes that may apply.
Privacy
The personal information you provide during a purchase is securely stored and will not be shared with third parties, except for the purpose of completing the order or in compliance with legal obligations.
Illegal Use
Users agree not to use the website for any unlawful purposes. We reserve the right to suspend or block users who violate these terms.
Jurisdiction
The applicable laws for these terms will depend on the customer’s location and/or the country in which the website operates. Disputes will be resolved in accordance with the appropriate international laws.
